Effective Date: 2025/10/23

At EN Story, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

  • Personal Information: Name, contact number, email address, shipping/billing address, and payment details when placing an order.

  • Non-Personal Information: Browser type, device information, and pages visited to help improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and promotions

  • Improve our website, products, and customer service

  • Comply with applicable laws and prevent fraudulent activity

Data Protection

We maintain appropriate security measures to safeguard your information against unauthorized access, alteration, or disclosure. Payments are securely processed through trusted payment gateways; we do not store your card details.

Sharing of Information

We do not sell, rent, or trade customer information. Your data may be shared only with:

  • Delivery partners to fulfill your order

  • Payment processors for secure transactions

  • Legal authorities if required by law

Cookies

Our site uses cookies to personalize your shopping experience and analyze site traffic. You can disable cookies in your browser settings.

Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us via WhatsApp at +960 9676799 or email to info@localhost.

Changes to Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with a new effective date.